Managing Your Deposit Accounts
We encourage responsible use of your accounts to avoid incurring fees. However, we understand that an occasional oversight will happen, and you may have insufficient funds in your account. We have options for you to consider that will provide coverage in these situations and may be less costly overall.
If you do not have coverage through Overdraft Transfer Service or credit reserve, a check or electronic withdrawal could be returned unpaid because there are insufficient funds in your account to pay such item. In addition, you will also incur an NSF Return Item Fee of $15 for each occurrence up to a daily limit of $75. Deposit accounts with Massachusetts 18/65 coverage will incur NSF Return Item Fee of $5 for each occurrence up to a daily limit of $25.
For example, an electronic withdrawal for cell phone payment of $100 is posted to your account, but there are insufficient funds. The $100 electronic withdrawal will be returned unpaid and an NSF Return Item Fee of $15 will be charged to your checking account. Your cell phone provider may also charge penalties and fees because it could not collect payment.
We will try to contact you as these incidents occur, so it is important that you keep your contact information current.
In addition, we have services to help you monitor your account balances and activities including:
As a reminder, keeping your check register current is a way to avoid fees and signing up for direct deposits will allow you to gain quicker access to your money.