The Customer Service Team is a highly responsive group of experienced professionals committed to providing you with truly personal service and assistance with your financial needs.
Help & Support
WEALTH MANAGEMENT
To contact Wealth Management, please call:
866-602-1522
PRIVATE BANKING
To contact Private Banking:
888-215-8005
[email protected]
CREDIT CARDS
Consumer Credit Cards
800-558-3424
Account Log In
Business Credit Cards
866-552-8855
Account Log In
BANKING
Customer Service Center:
1-800-EASTERN (327-8376)
Eastern Bank's automated Account Information Line gives you access to a host of banking information and features 24 hours a day, 7 days a week.
Phone Hours:
Monday-Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM
Write to Us:
Eastern Bank
Customer Service Center
P.O. Box 391
Lynn, Massachusetts 01903-0491
Business Services Team:
1-800-333-8000
For help with your more complex business banking needs, Eastern has a Business Services Team staffed by experienced customer service professionals that specialize in servicing the needs of our business clients.
Phone Hours
Monday-Friday: 8:00 AM - 6:00 PM
CONTACT US
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