Your safety is important to us

Coronavirus update

First and foremost, we send our best wishes for good health to you, your families and your loved ones. We know the Coronavirus situation is changing rapidly and want to make sure you stay informed. We are addressing the impact of the Coronavirus on the financial markets and interest rates, while continuing to provide our private banking and wealth management services without disruption.

If you have not yet enrolled in our digital banking services, we encourage you to do so. Pay bills, deposit checks, access account information anytime, anywhere.

Cambridge Trust Announces COVID-19 Relief for Clients, Communities and Employees

Boston, MA – March 30, 2020
Cambridge Trust today announced a range of initiatives to help clients, communities and employees navigate the many financial challenges caused by the COVID-19 virus.

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A message from our
Chairman & CEO
and our President

Supporting our clients and colleagues

March 20, 2020 - In our most recent update, Cambridge Trust’s Chairman & CEO, Denis Sheahan, and our President, Mark Thompson, share the actions we are taking to ensure continued service and advice, and where can you find the most up-to date-information to help you through these challenging and uncertain times.

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Important Banking Service Updates for Our Clients

March 27, 2020 – More than ever, you can rely on your trusted relationship with Cambridge Trust to help navigate these challenging times. Our first priority is the safety and health of our clients and employees. So we are taking every step necessary to ensure you can manage your banking needs anytime, anywhere.

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Banking Offices Hours of Operation

Effective Wednesday, March 25th. We currently offer a number of options to conduct your banking needs and to service your accounts. Although all Cambridge Trust banking lobbies remain closed to the general public, drive up windows will remain open Monday through Friday 10 am to 3 pm, and Saturday 9 am to 12 pm. The Daniel Street and South End offices will continue to be closed and serviced by the next closest office. For critical banking office needs, including access to safe deposit boxes, office employees will be available to assist clients by appointment only.

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CARES Act Effect on Retirement Accounts

On March 27, 2020, President Trump signed the CARES Act into law. This financial package provides economic stimulus for individuals and businesses and includes a few provisions that affect retirement plans.

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Wealth Management

March 27, 2020 – In our most recent update, Jennifer Pline, CFA, Executive Vice President, and David Lynch, CFA, Chief Investment Officer, provide our team’s current thoughts on the economy and financial markets.

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On Monday, April 6, Jennifer Pline, CFA, Head of Wealth Management; David Lynch, CFA, Chief Investment Officer; and David Strachan, Director of Relationship Management, together with our equity, fixed income and economic experts, shared their current thinking on:

  • COVID-19 impact on the economy and financial markets
  • How Cambridge Trust is positioning portfolios during the current volatility
  • CARES Act impact on retirement accounts

Financial Strength
and Stability

Cambridge Trust has a 130-year history of financial strength and stability. The Bank is conservatively managed, and we are well prepared for a challenging economic environment. Our balance sheet is safe and sound with excellent asset quality, strong capital levels and liquidity. Read More

We are here to help

If you or your business experience a hardship during these uncertain times, please contact your local banking office, Client Advisor, Private Banker or our Client Resource Center at 617-441-1444 or 844-251-4244. More details

Additional Resources

We can’t stress enough the importance of following guidelines from the Centers for Disease Control and Prevention (CDC) about washing hands, avoiding person-to-person contact, keeping your hands away from your face, and limiting exposure to large groups of people. Please read and follow these guidelines to the best of your ability. 
 

Cybersecurity Awareness

Unfortunately, during times of uncertainty, fraudsters often take advantage of the fears surrounding the event. Rest assured, that our technology is safe and you can connect remotely with confidence for your digital banking needs. However, there are some steps we can all take to protect ourselves from scams:

  • Pay attention to phishing emails. Make sure you read and recognize the emails or senders; be aware of what you are clicking on.
  • Ensure you keep your home WIFI networks password protected.
  • Limit work on confidential material in public spaces and secure physical computing assets.
  • Do not click or take action on SMS phishing messages
  • Call Cambridge Trust directly if you have any questions or concerns. Note: Cambridge Trust will not ask for your password over the phone.

Please see the Federal Trade Commission Website for specific coronavirus-related scam information.