1. The bankers
We're a highly dedicated team of professionals who know our customers' needs and can provide the specialized financial services necessary to meet them.

2. The service
We've spent over 100 years preserving what's most important about banking: personal service. That means always giving you the level of attention you deserve.

3. The local commitment
We've been here since 1890. As your friends and neighbors, we're dedicated to contributing to the community we share with you - in time and effort as well as money.

4. The independence
We believe there's a greater need than ever for an independent-minded community bank that is capable of making its own decisions and answering to its customers.

5. The expertise
You won't find a more experienced or knowledgeable team of banking professionals. Our people have the authority and the qualifications to give you answers and solutions.

6. The choices
From personal and business banking to wealth management, we've created a broad offering of straightforward products, services, and options that match real needs.

7. The branches
From Cambridge and Boston to Concord, Lincoln, and Weston, each of our branches is a welcoming oasis in a world that's increasingly impersonal. Visit one to see what we mean.

8. The accessibility
We still answer our own phones and know our own customers' names, which means you can always reach out to a personal banker you trust for answers and solutions.

9. The flexibility
We have the power - both as people and as an institution - to accommodate special needs that don't fit into others' cookie-cutter approaches.

10. The convenience
Traditional service values haven't kept us from offering our customers the latest technology for anytime/anywhere self-service, from online to automated telephone banking.

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