Privacy
Notice
Cambridge Trust Company values the relationship we share
with you, and we are committed to protecting your privacy.
Our Privacy Notice outlines the standards established
for all of our employees for collecting, using, retaining,
and securing confidential customer information.
We limit the collection and use of information about
our customers to that which is necessary for conducting
the Bank's business, providing products and services
to our customers, administering account relationships,
and complying with laws and regulations.
In order to provide a broad range of financial products
and services as effectively and conveniently as possible,
we use technology to manage and maintain customer information.
We want you to understand what information we collect
and how we use it.
Collecting Customer Information
We obtain information about you in connection with providing
financial products or services to you. We may obtain
information from you when you complete applications
or other account or loan forms, from your transactions
with others or us, or from third parties, such as credit
bureaus.
Disclosing Customer Information
We do not disclose any of your confidential information
except as permitted by law. We are permitted by law
to disclose information about you to third parties under
certain circumstances. We may disclose information about
you to third parties at your request or with your permission.
We may also disclose information to third parties to
assist us in servicing your deposit account or loan
with us, to credit bureaus, or to government entities
in response to subpoenas or as required by law enforcement
or regulatory agencies. We do not disclose information
on closed or inactive accounts or relationships, except
as permitted by law.
Securing Customer Information
All Cambridge Trust Company employees are responsible
for maintaining the security of your confidential information.
We maintain physical, electronic, and procedural safeguards
that comply with regulatory standards to guard your
information. We restrict access to this information
to those employees who have a business reason for knowing
your information. Employees who violate the Bank's security
standards will be subject to disciplinary measures.
Online Transactions
Information is collected from you in three ways (1)
via your explicit input, (2) automatically, and (3)
through the use of cookies.
Explicit Input
In connection with your use of the Cambridge Trust Internet
Banking services, whether through the Cambridge Trust
site, or a co-branded site established by a site partner,
you may be asked to input certain information, including
personally identifiable information. This input may
occur during the use of various services and/or in your
contact with Customer Support.
You may also occasionally be asked to complete optional
surveys that we will use for research for the purpose
of improving our service to you.
If you purchase goods or services from a supplier through
the Cambridge Trust Web site, the information obtained
during your visit to the supplier site, and the information
you give — such as an account number and contact
information — is provided to the supplier. This
is to enable transactions to take place. Suppliers have
separate privacy and data collection practices. We have
no responsibility or liability for these independent
policies. For more information regarding any particular
supplier and its privacy policies, we recommend that
you visit that supplier's home page and review its policies.
Automatic Collection
In the course of providing you with services, Web and
application servers will automatically collect usage-related
information, including URLs that you access, the date
and time of your usage, your IP address, and your browser
type. This information is collected for effective capacity
planning and troubleshooting Web site performance.
Cookies
Certain information is gathered by a mechanism called
"cookies." As part of offering and providing customizable
and personalized service, "cookies" are used to store
and sometimes track personally identifiable information
about you. Cookies are small files that your browser
places on your computer's hard drive when you sign in
and sign out of a site.
As a general matter, the use of cookies is intended
to make your online experience safer, easier, and more
personalized. More specifically to:
- Identify you as a prior customer
- Enhance your security and privacy by using the cookie
to authenticate your identity and access rights
- Help evaluate the usage of various services
Although you have the ability to modify your browser
to either accept all cookies, notify you when a cookie
is set, or reject all cookies, it is not possible to
utilize some online services if you reject cookies.
If you have any questions about this Privacy Notice,
please contact us either through your branch manager,
Email
Customer Service or by mail at:
