Business Banking > More Services > PrivateLINE Telephone Banking

PrivateLINE Telephone Banking

Using PrivateLINE is simple!

NOW IT'S EASIER THAN EVER
to get information about your account,
transfer funds between accounts,
AND MORE!

IF YOU WOULD LIKE TO TRANSFER FUNDS BETWEEN ACCOUNTS:
Please contact a customer service representative to set up your transfer authorization,
or to set up the loan payment feature.

Cut along the edge and fold in half for a handy wallet card!


TO USE 24 HOUR PrivateLINE

Simply dial:
(617) 254-BANK (2265) or
1-800-876-6406
(if calling from outside the 617-area code)
and follow the voice instructions!
At any time, you may press
the following buttons:

0 Speak to a Customer Service
Representative

(Mon.-Fri.,8:30am to 5:00pm)

# Return to the previous menu

* Hear the current menu again

Quick Guide to PrivateLINE

 
1 1 Access a Deposit Account
  1 Account Balance
  2 Interest Earnings
  3 Account History
  4 Funds Transfer
  5 Change your PIN
1 2 Access a Loan Account
  1 Loan Account Balance
  2 Loan Payment Amount
  3 Make Loan Payment*
  4 Change your PIN
2 1 Deposit Rates
  2 ATM & Branch locations and hours
  3 Lost or stolen MasterMoney™ Card
3 First Time using PrivateLINE